August 9th, 2010
The following is an actual user-submitted question:
Q: I have purchased this new computer and need to transfer my Carbonite backup account to this computer. How do I do it?
A: Thanks for the question. Subscription-based services like Carbonite are great because you can manage the product from the web. These are the instructions from the help section on Carbonite’s website:
- Log into your account at www.carbonite.com/manage from the computer you want Carbonite on.
- Click the My Protected Computers tab. This will display a list of computers that Carbonite is installed on.
- If you want to transfer your subscription without restoring any files, click the Transfer button.
- Follow the instructions to download and install Carbonite.
Once the installation of Carbonite starts, you may see a window letting you choose a computer to transfer over to your account.
We hope this answers your question and you’ll soon be back up in the backup business.
